From First to Worst: Ranking 8 Online Brokerages Based on Customer Loyalty

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Brand Keys recently updated its Customer Loyalty Engagement Index on top online brokerage firms. That index attempts to determine which companies may outperform their peers based on having better customer loyalty and thus less trouble retaining customers and turning them into advocates.

In today's competitive era of shrinking brokerage commissions, those brokerages that can retain loyal customers may have the best shot at protecting their own income streams. Read on to find out if your broker made the cut and, if so, how and why.

Source: Fool.com