Shares of financial technology (fintech) pioneer  (NASDAQ: PYPL) are down more than 40% over the last five years and are down 80% from their all-time highs. Before I explain the company's recent announcement that could finally help turn things around, allow me to explain some of the problems it's dealing with.

First, PayPal is struggling to find top-line growth right now. The company's revenue was up only 8% year over year in 2023. And the first quarter of 2024 was only marginally better with 9% growth. That's far lower than what its investors are accustomed to.

Second, this meager revenue growth for PayPal has come at the expense of its profit margins. In addition to the fintech services most consumers are used to, the company also offers unbranded checkout products behind the scenes. And prices for these products were lowered to gain market share.

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Source Fool.com