Upland Software Reports Third Quarter 2019 Financial Results
Upland Software, Inc. (Nasdaq:UPLD), a leader in cloud-based enterprise work management software, today announced financial and operating results for the third quarter of 2019 and provided guidance for its fourth quarter and full year of 2019.
Third Quarter 2019 Financial Highlights
Total revenue was $55.1 million, an increase of 48% from $37.1 million in the third quarter of 2018. Subscription and support revenue was $51.1 million, an increase of 51% from $33.9 million in the third quarter of 2018. GAAP net loss was $12.3 million, or a loss of $0.50 cents per share, compared to a GAAP net loss of $4.3 million, or a loss of $0.21 cents per share, in the third quarter of 2018. Adjusted EBITDA was $20.7 million, or 38% of total revenue, an increase of 58% from $13.1 million, or 35% of total revenue, in the third quarter of 2018. Cash on hand as of the end of the third quarter was $113.3 million. Closed a $410 million credit agreement to provide additional capital for growth.“Q3 was a record quarter with strong revenue growth, record Adjusted EBITDA, and a host of innovative product releases,” said Jack McDonald, chairman and CEO of Upland Software. “In addition, since the end of Q2, we have closed three strategic and accretive acquisitions that have taken Upland to a $259 million revenue run-rate and a $99 million Adjusted EBITDA run-rate. Our M&A pipeline is robust, we are actively pursuing additional strategic acquisition opportunities, and as our strong Q4 and full year guidance reflects, we are looking forward to a strong end to the year.”
Third Quarter Business Highlights
Since the beginning of Q3, closed three strategic and accretive acquisitions that together added $41 million in total revenue and $18 million in Adjusted EBITDA, including CIMPL, which added telecom expense management to our Project & IT Management cloud; InGenius, which added computer telephony integration to our Contact Center Productivity solution suite; and Altify, which added a robust customer revenue optimization capability, forming the core of our new Sales Optimization solution suite (InGenius and Altify closed just after the end of the third quarter). Expanded 204 existing customer relationships, including 24 major expansions, and added 95 new customer relationships, including 22 major accounts. Delivered 4 major releases and 30 feature packs, including launch of fully-integrated Upland Professional Services Automation solution, integration between our RFP and Workflow Automation solutions, and enhancement of data security compliance capabilities with secure document capture and cloud fax platform for Legal, Financial, and Healthcare sectors. Earned listing on U.K. Government's G-Cloud Framework for eight key Upland products, which enables U.K. public sector customers to easily purchase without having to run a full tender or competition procurement process.Business Outlook
For the quarter ending December 31, 2019, Upland expects reported total revenue to be between $61.2 and $64.2 million, including subscription and support revenue between $57.6 and $60.0 million, for growth in recurring revenue of 41% at the mid-point over the quarter-ended December 31, 2018. Fourth quarter 2019 Adjusted EBITDA is expected to be between $23.4 and $24.8 million, for an Adjusted EBITDA margin of roughly 38% at the mid-point, representing growth of 44% at the mid-point over the quarter-ended December 31, 2018.
For the full year ending December 31, 2019, Upland expects reported total revenue to be between $217.8 and $220.8 million, including subscription and support revenue between $202.4 and $204.8 million, for growth in recurring revenue of 49% at the mid-point over the year ended December 31, 2018. Full year 2019 Adjusted EBITDA is expected to be between $81.0 and $82.4 million, for an Adjusted EBITDA margin of 37% at the mid-point, representing growth of 54% at the mid-point over the year ended December 31, 2018.
Conference Call Details
Upland's executive team will host a live conference call and webcast at 4:00 p.m. Central Time, 5:00 p.m. Eastern Time, today to review Upland’s financial results and outlook for the business. The conference call may be accessed within North America by dialing 1.888.684.7501 and outside of North America by dialing 1.925.418.7884, referencing conference code 1378274. The conference call will be simultaneously webcast on Upland’s investor relations website, which can be accessed at investor.uplandsoftware.com. This webcast will contain forward-looking statements and other material information regarding Upland’s financial and operating results.
Following completion of the live call, a recorded replay of the webcast will be available on Upland's website at investor.uplandsoftware.com for twelve months.
About Upland Software
Upland Software (Nasdaq:UPLD) is a leader in cloud-based enterprise work management software. Upland provides seven enterprise cloud solution suites that enable more than one million users at over 9,000 accounts to win and engage customers, automate business operations, manage projects and IT costs, and share knowledge throughout the enterprise. All of Upland’s solutions are backed by a 100 percent customer success commitment and the UplandOne platform, which puts customers at the center of everything we do. To learn more, visit www.uplandsoftware.com.
Non-GAAP Financial Measures
To supplement our consolidated financial statements, which are prepared and presented in accordance with GAAP, we use the following non-GAAP financial measures: Adjusted EBITDA, non-GAAP net income (loss) and non-GAAP net income (loss) per share.
We use these non-GAAP financial measures for financial and operational decision-making and as a means to evaluate period-to-period comparisons. Our management believes that these non-GAAP financial measures provide meaningful supplemental information regarding our performance and liquidity by excluding certain expenses and expenditures that may not be indicative of our recurring core business operating results, such as our revenues excluding the impact for foreign currency fluctuations or our operating performance excluding not only non-cash charges, but also discrete cash charges that are infrequent in nature. We believe that both management and investors benefit from referring to these non-GAAP financial measures in assessing our performance and when planning, forecasting, and analyzing future periods. These non-GAAP financial measures also facilitate management's internal comparisons to our historical performance and liquidity as well as comparisons to our competitors' operating results. We believe these non-GAAP financial measures are useful to investors both because they allow for greater transparency with respect to key metrics used by management in its financial and operational decision-making and they are used by our institutional investors and the analyst community to help them analyze the health of our business. For a reconciliation of these non-GAAP financial measures to the most directly comparable GAAP financial measures, see the tables provided below in this release.
We are unable to reconcile any forward-looking non-GAAP financial measures to their directly comparable GAAP financial measures because the information which is needed to complete a reconciliation is unavailable at this time without unreasonable effort.
Upland defines Adjusted EBITDA as net income (loss), calculated in accordance with GAAP, plus net income (loss) from discontinued operations, depreciation and amortization expense, interest expense, net, other expense (income), net, provision for income taxes, stock-based compensation expense, acquisition-related expenses, non-recurring litigation costs, and purchase accounting adjustments for deferred revenue.
Upland defines non-GAAP net income (loss) as net income (loss), calculated in accordance with GAAP, plus, amortization of purchased intangible assets, amortization of debt discount, loss on debt extinguishment, stock-based compensation expenses, acquisition-related expenses, non-recurring litigation expenses, purchase accounting adjustments for deferred revenue, non-recurring provision for income tax, and the related tax effect of the adjustments above.
Upland defines annual net dollar retention rate (NDRR) as of December 31 as the aggregate annualized recurring revenue value at December 31 from those customers that were also customers as of December 31 of the prior fiscal year, divided by the aggregate annualized recurring revenue value from all customers as of December 31 of the prior fiscal year. This measure excludes the revenue value of uncontracted overage fees and on-demand service fees.
Upland defines major accounts as accounts with greater than or equal to $25,000 in annual recurring revenue.
Upland defines major expansions as existing customers who expanded the amount of annual recurring revenue under their contract by at least $25,000.
Forward-looking Statements
This release contains "forward-looking statements" within the meaning of Section 27A of the Securities Act, and Section 21E of the Securities Exchange Act of 1934, as amended. Forward-looking statements generally relate to future events or our future financial or operating performance, including our guidance related to future performance, and are subject to substantial risks, uncertainties and assumptions. We may not actually achieve the plans, intentions, or expectations disclosed in our forward-looking statements. Our forward-looking statements do not reflect the potential impact of any future acquisitions, mergers, dispositions, joint ventures, or investments we may make. Accordingly, you should not place undue reliance on these forward-looking statements. Forward-looking statements include any statement that does not directly relate to any historical or current fact and often include words such as "believe," "expect," "anticipate," "intend," "plan," "estimate," "seek," "will," "may," "hope," "predict," "could," "should," "would," "project," or the negative or plural of these words or similar expressions, although not all forward-looking statements contain these words. Actual results may differ materially from those indicated by such forward-looking statements as a result of various important factors, including, but are not limited to: our financial performance and our ability to achieve, sustain or increase profitability or predict future results; our ability to attract and retain customers; our ability to deliver high-quality customer service; the growth of demand for enterprise work management applications; our plans regarding, and our ability to effectively manage, our growth; our plans regarding future acquisitions and our ability to consummate and integrate acquisitions; maintaining our senior management and key personnel; our ability to maintain and expand our direct sales organization; our ability to obtain financing in the future on acceptable terms or at all; the performance of our resellers; our ability to adapt to changing market conditions and competition; our ability to successfully enter new markets and manage our international expansion; the operation and reliability of our third-party data centers and other service providers; our ability to adapt to technological change and continue to innovate; our ability to integrate our applications with other software applications; our ability to comply with privacy laws and regulations; and factors that could affect our business and financial results identified in Upland's filings with the Securities and Exchange Commission (the "SEC"), including Upland's most recent 10-K and our recent Quarterly Report on Form 10-Q filed with the SEC. Additional information will also be set forth in Upland's future quarterly reports on Form 10-Q, annual reports on Form 10-K and other filings that Upland makes with the SEC. The forward-looking statements herein represent Upland's views as of the date of this press release, and these views could change. However, while Upland may elect to update these forward-looking statements at some point in the future, Upland specifically disclaims any obligation to do so, except as required by law. These forward-looking statements should not be relied upon as representing the views of Upland as of any date subsequent to the date of this press release.
Upland Software, Inc.
Condensed Consolidated Statements of Operations
(in thousands, unaudited, except per share data)
Three Months Ended September 30,
Nine Months Ended September 30,
2019
2018
2019
2018
Revenue:
Subscription and support
$
51,059
$
33,919
$
144,757
$
94,802
Perpetual license
975
915
2,207
3,224
Total product revenue
52,034
34,834
146,964
98,026
Professional services
3,031
2,310
9,607
6,679
Total revenue
55,065
37,144
156,571
104,705
Cost of revenue:
Subscription and support
14,678
10,566
42,574
29,395
Professional services
1,995
1,517
5,470
4,182
Total cost of revenue
16,673
12,083
48,044
33,577
Gross profit
38,392
25,061
108,527
71,128
Operating expenses:
Sales and marketing
8,709
5,299
23,680
14,955
Research and development
7,434
5,400
20,840
15,577
Refundable Canadian tax credits
(133
)
(99
)
(304
)
(404
)
General and administrative
12,196
8,011
34,232
23,475
Depreciation and amortization
6,427
3,606
17,430
9,589
Acquisition-related expenses
7,457
2,497
24,444
8,739
Total operating expenses
42,090
24,714
120,322
71,931
Loss from operations
(3,698
)
347
(11,795
)
(803
)
Other expense:
Interest expense, net
(5,517
)
(3,118
)
(15,879
)
(8,755
)
Loss on debt extinguishment
(2,317
)
—
(2,317
)
—
Other expense, net
(228
)
(744
)
(1,681
)
(965
)
Total other expense
(8,062
)
(3,862
)
(19,877
)
(9,720
)
Loss before provision for income taxes
(11,760
)
(3,515
)
(31,672
)
(10,523
)
Benefit from (provision for) income taxes
(547
)
(735
)
6,166
(2,118
)
Net loss
$
(12,307
)
$
(4,250
)
$
(25,506
)
$
(12,641
)
Net income (loss) per common share:
Basic
$
(0.50
)
$
(0.21
)
$
(1.13
)
$
(0.63
)
Weighted average common shares outstanding:
Basic
24,568,483
20,089,919
22,550,232
19,916,907
Upland Software, Inc.
Condensed Consolidated Balance Sheets
(in thousands, unaudited)
September 30,
December 31,
2019
2018
Assets
Current assets:
Cash and cash equivalents
$
113,306
$
16,738
Accounts receivable, net of allowance
39,432
40,841
Deferred commissions, current
3,363
2,633
Unbilled receivables
4,827
3,694
Prepaid and other
4,898
3,382
Total current assets
165,826
67,288
Canadian tax credits receivable
2,885
1,573
Property and equipment, net
3,468
2,827
Operating lease right-of-use asset
5,692
—
Intangible assets, net
212,645
179,572
Goodwill
282,833
225,322
Deferred commissions, noncurrent
9,274
6,292
Other assets
789
324
Total assets
$
683,412
$
483,198
Liabilities and stockholders’ equity
Current liabilities:
Accounts payable
$
3,409
$
3,494
Accrued compensation
6,430
6,581
Accrued expenses and other current liabilities
14,743
16,666
Deferred revenue
59,663
57,626
Due to sellers
17,383
17,267
Operating lease liabilities, current
2,045
—
Current maturities of notes payable
2,476
6,015
Total current liabilities
106,149
107,649
Notes payable, less current maturities
339,167
273,713
Deferred revenue, noncurrent
127
578
Operating lease liabilities, noncurrent
3,985
—
Noncurrent deferred tax liability, net
11,667
13,311
Other long-term liabilities
4,029
640
Total liabilities
465,124
395,891
Stockholders’ equity:
Common stock
3
2
Additional paid-in capital
344,637
180,481
Accumulated other comprehensive loss
(15,171
)
(7,501
)
Accumulated deficit
(111,181
)
(85,675
)
Total stockholders’ equity
218,288
87,307
Total liabilities and stockholders’ equity
$
683,412
$
483,198
Upland Software, Inc.
Condensed Consolidated Statements of Cash Flows
(in thousands, unaudited)
Nine Months Ended September 30,
2019
2018
Operating activities
Net loss
$
(25,506
)
$
(12,641
)
Adjustments to reconcile net loss to net cash provided by operating activities:
Depreciation and amortization
23,722
14,604
Deferred income taxes
(11,176
)
421
Amortization of deferred commissions
2,555
1,709
Foreign currency re-measurement loss
155
105
Non-cash interest and other expense
979
616
Non-cash stock compensation expense
18,716
10,380
Non-cash loss on debt extinguishment
2,317
—
Changes in operating assets and liabilities, net of purchase business combinations:
Accounts receivable
6,405
3,173
Prepaids and other
(4,280
)
(3,115
)
Accounts payable
(903
)
(679
)
Accrued expenses and other liabilities
(5,037
)
(7,097
)
Deferred revenue
(2,893
)
(2,679
)
Net cash provided by operating activities
5,054
4,797
Investing activities
Purchase of property and equipment
(723
)
(643
)
Purchase of customer relationships
(438
)
—
Purchase business combinations, net of cash acquired
(105,771
)
(47,850
)
Net cash used in investing activities
(106,932
)
(48,493
)
Financing activities
Payments on finance leases
(499
)
(893
)
Proceeds from notes payable, net of issuance costs
382,306
49,375
Payments on notes payable
(323,218
)
(2,907
)
Taxes paid related to net share settlement of equity awards
(6,108
)
(4,642
)
Issuance of common stock, net of issuance costs
151,549
858
Additional consideration paid to sellers of businesses
(5,886
)
(4,294
)
Net cash provided by financing activities
198,144
37,497
Effect of exchange rate fluctuations on cash
302
(38
)
Change in cash and cash equivalents
96,568
(6,237
)
Cash and cash equivalents, beginning of period
16,738
22,326
Cash and cash equivalents, end of period
$
113,306
$
16,089
Supplemental disclosures of cash flow information:
Cash paid for interest
$
17,554
$
8,170
Cash paid for taxes
$
2,185
$
2,480
Sales commissions paid, net of amortization of deferred commissions
$
3,712
$
1,327
Noncash investing and financing activities:
Business combination consideration including holdbacks and earnouts
$
7,926
$
13,281
Equipment acquired pursuant to capital lease obligations
$
44
$
—
Upland Software, Inc.
Reconciliation of Adjusted EBITDA
(in thousands, unaudited)
Three Months Ended September 30,
Nine Months Ended September 30,
2019
2018
2019
2018
Reconciliation of net income (loss) to Adjusted EBITDA:
Net loss
$
(12,307
)
$
(4,250
)
$
(25,506
)
$
(12,641
)
Add:
Depreciation and amortization expense
8,570
5,387
23,722
14,604
Interest expense, net
5,517
3,118
15,879
8,755
Other expense (income), net
228
744
1,681
965
Loss on debt extinguishment
2,317
—
2,317
—
Provision for income taxes
547
735
(6,166
)
2,118
Stock-based compensation expense
7,187
3,781
18,716
10,380
Acquisition-related expense
7,457
2,497
24,444
8,739
Purchase accounting deferred revenue discount
1,176
1,052
2,458
3,470
Adjusted EBITDA
$
20,692
$
13,064
$
57,545
$
36,390
Upland Software, Inc.
Reconciliation of Non-GAAP Net Income and Non-GAAP EPS
(in thousands, except share and per share data, unaudited)
Three Months Ended September 30,
Nine Months Ended September 30,
2019
2018
2019
2018
Reconciliation of net income (loss) to non-GAAP net income:
Net income (loss)
$
(12,307
)
$
(4,250
)
$
(25,506
)
$
(12,641
)
Add:
Stock-based compensation expense
7,187
3,781
18,716
10,380
Amortization of purchased intangibles
8,012
4,844
22,053
12,945
Amortization of debt discount
414
212
979
616
Acquisition-related expense
7,457
2,497
24,444
8,739
Loss on debt extinguishment
2,317
—
2,317
—
Purchase accounting deferred revenue discount
1,176
1,052
2,458
3,470
Tax effect of adjustments above
(1,065
)
(59
)
(3,804
)
(135
)
Non-GAAP net income
$
13,191
$
8,077
$
41,657
$
23,374
Weighted average ordinary shares outstanding, basic
24,568,483
20,089,919
22,550,232
19,916,907
Weighted average ordinary shares outstanding, diluted
25,425,335
21,152,333
23,383,406
20,937,223
Non-GAAP earnings per share, basic
$
0.54
$
0.40
$
1.85
$
1.17
Non-GAAP earnings per share, diluted
$
0.52
$
0.38
$
1.78
$
1.12
Upland Software, Inc.
Supplemental Financial Information
(in thousands, unaudited)
Three Months Ended September 30,
Nine Months Ended September 30,
2019
2018
2019
2018
Stock-based compensation:
Cost of revenue
$
250
$
195
$
763
$
464
Research and development
683
383
1,637
871
Sales and marketing
508
169
1,012
368
General and administrative
5,746
3,034
15,304
8,677
Total
$
7,187
$
3,781
$
18,716
$
10,380
Three Months Ended September 30,
Nine Months Ended September 30,
2019
2018
2019
2018
Depreciation:
Cost of revenue
$
197
$
406
$
716
$
1,269
Operating expense
361
137
953
390
Total
$
558
$
543
$
1,669
$
1,659
Amortization:
Cost of revenue
$
1,946
$
1,375
$
5,576
$
3,746
Operating expense
6,066
3,469
16,477
9,199
Total
$
8,012
$
4,844
$
22,053
$
12,945
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