(NYSE: CHWY) provides products and services that help pet parents take good care of their animal loved ones. As an online business, the company can closely track its operations. There was a split in performance during the second quarter of 2023 that investors should monitor. But the end results were still quite good. Let's review.

To get the bad news out of the way right up front, Chewy had 20.4 million active customers in the second quarter. That was down 0.6% year over year. While not a huge decline, it's hard to grow a retail business if you're losing customers.

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Source Fool.com