For All the Hype, Disney+ Subscribers Don't Completely Love the Streaming Service
There's no denying Walt Disney's (NYSE: DIS) late-2019 launch of Disney+ is largely responsible for reshaping the streaming industry. For years, Netflix (NASDAQ: NFLX) was the only real player in the industry. Once Disney+ proved there was room for more than one, it emboldened others like AT&T (NYSE: T) and Paramount Global (NASDAQ: PARA) to move forward full throttle with their HBO Max and Paramount+ streaming services, respectively.
What's so amazing about the phenomenon of so much competition surfacing so quickly, however, is that there are signals that Walt Disney isn't producing the sort of wow experience for streaming customers that the Disney brand is typically known for. It wouldn't be out of line for investors to start asking tough questions about how the company plans to address the matter.
Image source: Getty Images.
Don't misunderstand. There's more than a little anecdotal evidence suggesting Disney+ is a major draw. Chief among this evidence is the service's 129.8 million paying subscribers versus none just a little over two years ago. That makes it second only to Netflix, which boasts nearly 222 million customers, but it's had well over a decade to amass that kind of user base.
As it turns out, however, Disney+ members who also subscribe to other streaming services are least impressed by Disney+.
Source Fool.com