Shareholders and employees of communications software company Twilio (NYSE: TWLO) have had a rough go; the stock is down 85% from its high. A low share price displeases investors and employees relying on stock-based compensation.

So, what's happening? Twilio's decline has much to do with the bear market of 2022, but the company's also unprofitable despite being public for nearly seven years. A company must make money at some point, or Wall Street will question the business.

I don't blame anyone for questioning Twilio's merits as a worthy investment; it's been a rough ride in recent quarters. Strong management can get a company through rough stretches, and here is why Twilio's leadership can do the same.

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Source Fool.com