Shareholders in cloud-based communications management platform Twilio (NYSE: TWLO) have had it tough over the past 18 months with share prices down about 83% from highs set in February 2021. The company went public six years ago but is still burning cash, and Wall Street appears to be tired of waiting for profits.

But a change in stock price performance could be on the way if management's reporting earlier this month about changes to the company's financials hold true over the next year. Let's take a look at why Twilio's profitability struggles are overblown, what management is trying to accomplish, and why the stock could be a great investment idea at today's price.

Twilio's business started as a cloud-based customer engagement platform; businesses can use the company's software application programming interface (API) to embed communications features like talk, text, and video into websites and mobile apps.

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Source Fool.com