Ulta Beauty Is Rethinking the Spa and Shopping Experience in the Wake of COVID-19

Investors had been bracing for bad news from Ulta Beauty's (NASDAQ: ULTA) first-quarter earnings report, as the retailer's store base was closed for most of the three-month period that ended in early May. The spa and beauty products specialist recently confirmed those fears by revealing a sharp drop in sales and an $80 million loss.

There were some bright spots in the chain's recent performance, though, which CEO Mary Dillon and her team discussed in a conference call with analysts on May 28. Below, we'll look at some highlights from that chat, including why Ulta is optimistic about the COVID-19-related changes they're making to the shopping experience.

Image source: Getty Images.

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Source Fool.com