News
NICE Named a Leader in the 2024 Aragon Research Globe™ for Conversational AI in the Intelligent Contact Center
NICE (Nasdaq: NICE) today announced that it has been named a Leader in the 2024 Aragon Research Globe for Conversational AI in the Intelligent Contact Center Report.
For a complimentary copy of
NICE Recognized for European AI Product Innovation Industry Excellence
NICE (Nasdaq: NICE) today announced it has received Frost & Sullivan’s 2024 Best Practices New Product Innovation Award for its ongoing advancements in AI for Customer Experience (CX) solutions for
Upgrade the Customer Communication Experience with New Smart Communications and Guidewire Cloud-Native Integrations
Guidewire (NYSE: GWRE) and Smart Communications™, a leading technology company focused on helping businesses engage in more meaningful customer conversations, announced that the new Built by
NICE Launches Next Generation of Enlighten Copilot, Delivering AI-Driven Augmentation to The Entire CX Workforce
NICE (Nasdaq: NICE) today announced the next generation of Enlighten Copilot designed specifically for supervisors and CX decision-makers powered by purpose-built AI. This innovative solution
NICE Delivers Major CX AI Milestone with Enlighten Managing 100 Million Customer Interactions Per Month
NICE (Nasdaq: NICE) today announced that NICE Enlighten, NICE’s CX AI, has reached the significant milestone of augmenting and automating over 100 million customer interactions per month. This
NICE Unveils Enlighten XM, A Next Generation AI Contextual Memory Powering Customer Interactions
NICE (Nasdaq: NICE) today unveiled NICE Enlighten XM (Experience Memory), the latest advancement to NICE’s CX AI solution, Enlighten, that leverages large language models’ (LLMs) deep data memory
NICE Enlighten AutoSummary Wins 2024 BIG Innovation Award for Contact Center Innovation
NICE (Nasdaq: NICE) today announced that NICE Enlighten AutoSummary was named a winner in the 2024 BIG Innovation Awards presented by the Business Intelligence Group. Enlighten AutoSummary, NICE’s
NICE Recognized as Best Digital Transformation Partner Company by 2024 Global Banking & Finance Review Awards
NICE (Nasdaq: NICE) has announced that Global Banking & Finance Review, a financial media platform with over three million readers worldwide, has named the company as “Best Digital Transformation
Yext Launches New Customer Success Program
Yext (NYSE: YEXT), the leading digital presence platform for multi-location brands, today announced the launch of its new customer success program. Yext Customer Success reimagines the traditional
Ocean State Job Lot Selects Manhattan Active® Transportation Management
Manhattan Associates Inc. (NASDAQ: MANH) today announced that Ocean State Job Lot (OSJL), a leading American discount retailer, has recently selected Manhattan Active® Transportation Management
Jabil Posts Second Quarter Results
Today, Jabil Inc. (NYSE: JBL), reported preliminary, unaudited financial results for its second quarter of fiscal year 2024.
“Despite revenue headwinds this year, which are expected to be
Semtech Announces Fourth Quarter of Fiscal Year 2024 Conference Call
Semtech Corporation (Nasdaq: SMTC), a high-performance semiconductor, IoT systems and cloud connectivity service provider, announced plans to release the financial results of its fourth quarter of
Trygg-Hansa Selects Guidewire Cloud for Enhanced Customer Satisfaction, Future-Proofing, and Scalability
Trygg-Hansa Försäkring, the Swedish branch of Tryg Forsikring A/S, the largest provider of general insurance services in the Nordics, and Guidewire (NYSE: GWRE) announced that Trygg-Hansa has
onsemi Aligns Business Groups to Expand Product Portfolio and Accelerate Growth
onsemi (Nasdaq: ON) today announced the formation of the Analog and Mixed-Signal Group (AMG) which will be led by newly appointed group president, Sudhir Gopalswamy. The group will be focused on
iQor Harnesses NICE CXone to Drive Digital Transformation in CX
NICE (Nasdaq: NICE) today has announced that iQor, a managed services provider of customer engagement and technology-enabled business processing solutions, is leveraging NICE CXone, the
Ascot U.S. Selects Guidewire to Modernize Claims IT Operations
Ascot U.S. and Guidewire (NYSE: GWRE) announced that Ascot U.S. selected Guidewire ClaimCenter on Guidewire Cloud to power its claims business, simplify IT operations, adapt quickly to changing
Encova Insurance Selects Guidewire Cloud to Modernize Technology and Optimize Resources
Encova Insurance, a super-regional property and casualty (P&C) insurer, and Guidewire (NYSE: GWRE) announced that Encova selected Guidewire InsuranceSuite on Guidewire Cloud to power its core
Yext Announces Fourth Quarter and Full Year Fiscal 2024 Results
Yext, Inc. (NYSE: YEXT), the leading digital presence platform for multi-location brands, today released its results for the fourth quarter and full year fiscal 2024.
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NICE Actimize Launches ARCHIVE-X, a Comprehensive Communications Archiving and Records Management SaaS Solution
NICE Actimize, a NICE (NASDAQ: NICE) business, today announced the launch of ARCHIVE-X, a cloud-based, all communications-in-one archiving and records management solution for financial services
Manhattan präsentiert den ersten Unified Commerce Benchmark für den Einzelhandel in Europa
Manhattan Associates Inc. (NASDAQ: MANH) gab heute die Ergebnisse der branchenweit ersten Unified Commerce-Analyse im europäischen Einzelhandel bekannt, die in Zusammenarbeit mit Google Cloud und
Manhattan Unveils First Unified Commerce Benchmark for Specialty Retail in Europe
Manhattan Associates Inc. (NASDAQ: MANH) today announced the findings of the industry's first real-world analysis of Unified Commerce in specialty retail in Europe conducted in partnership with
First half of the financial year 2023/24: dormakaba reports organic growth of 3.9% and significant margin improvement
Jabil’s Second Quarter of Fiscal Year 2024 Earnings Announcement Set
Jabil Inc. (NYSE: JBL), a manufacturing solutions company, today announced it will release its second quarter of fiscal year 2024 financials on Friday, March 15, 2024, before the market opens.