News
![Enterprises in the U.S. Embracing Multicloud Environments: https://mms.businesswire.com/media/20210201005142/en/1016900/5/ISG_%28R%29_Logo.jpg](https://www.sharewise.com/rails/active_storage/representations/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBBekQ3VlE9PSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--749a83316ab9c12370626f8e1fc75f740f454d82/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaDdCam9MY21WemFYcGxTU0lKTXpVd2VBWTZCa1ZVIiwiZXhwIjpudWxsLCJwdXIiOiJ2YXJpYXRpb24ifX0=--aa36f503a05c343bf077379e5dc8bce118d9db18/ISG_-28R-29_Logo.jpg?locale=us)
Enterprises in the U.S. Embracing Multicloud Environments
Enterprises in the U.S. are increasingly embracing a multicloud operating model and are looking to cloud service providers to help them choose the right clouds for the right workloads, according to
Mastercard Inc - Fundamental Analysis
![Eurofins Technologies Announces Launch of RT PCR kIts for Rapid Detection of SARS-CoV-2 Variant B.1.1529: https://mms.businesswire.com/media/20200421005718/en/318625/5/EUROFINS_jpg.jpg](https://www.sharewise.com/rails/active_storage/representations/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBBdzNhTUE9PSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--39aa1a81526ac2a70cd04ea71d1ab318c23b607c/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaDdCam9MY21WemFYcGxTU0lKTXpVd2VBWTZCa1ZVIiwiZXhwIjpudWxsLCJwdXIiOiJ2YXJpYXRpb24ifX0=--aa36f503a05c343bf077379e5dc8bce118d9db18/EUROFINS_.jpg?locale=us)
Eurofins Technologies Announces Launch of RT PCR kIts for Rapid Detection of SARS-CoV-2 Variant B.1.1529
Regulatory News:
Eurofins Technologies (Paris:ERF) continues to innovate and develop a wide range of diagnostic solutions for COVID-19, particularly in response to the threat of emerging
![ISG Says Digital Transformation Reaching Critical Mass in U.S. Public Sector: https://mms.businesswire.com/media/20210201005142/en/1016900/5/ISG_%28R%29_Logo.jpg](https://www.sharewise.com/rails/active_storage/representations/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBBekQ3VlE9PSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--749a83316ab9c12370626f8e1fc75f740f454d82/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaDdCam9MY21WemFYcGxTU0lKTXpVd2VBWTZCa1ZVIiwiZXhwIjpudWxsLCJwdXIiOiJ2YXJpYXRpb24ifX0=--aa36f503a05c343bf077379e5dc8bce118d9db18/ISG_-28R-29_Logo.jpg?locale=us)
ISG Says Digital Transformation Reaching Critical Mass in U.S. Public Sector
The shift to digital technology in the public sector is reaching critical mass, as state and municipal agencies seek digital solutions and support from technology and service providers, according
![Teleperformance: Upgraded Credit Rating: https://mms.businesswire.com/media/20191104005672/en/676465/5/logo_-_new.jpg](https://www.sharewise.com/rails/active_storage/representations/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBBMmtqRUE9PSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--962a7d9f0913a6de3def41c1b56a4583ad5632a4/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaDdCam9MY21WemFYcGxTU0lKTXpVd2VBWTZCa1ZVIiwiZXhwIjpudWxsLCJwdXIiOiJ2YXJpYXRpb24ifX0=--aa36f503a05c343bf077379e5dc8bce118d9db18/logo_-_new.jpg?locale=us)
Teleperformance: Upgraded Credit Rating
Regulatory News:
Teleperformance (Paris:TEP), a leading global group in digitally integrated business services, announced today that its public long-term corporate credit rating has been
![U.S. Enterprises Turn to Contact Center-as-a-Service Providers to Meet New Consumer Expectations: https://mms.businesswire.com/media/20210201005142/en/1016900/5/ISG_%28R%29_Logo.jpg](https://www.sharewise.com/rails/active_storage/representations/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBBekQ3VlE9PSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--749a83316ab9c12370626f8e1fc75f740f454d82/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaDdCam9MY21WemFYcGxTU0lKTXpVd2VBWTZCa1ZVIiwiZXhwIjpudWxsLCJwdXIiOiJ2YXJpYXRpb24ifX0=--aa36f503a05c343bf077379e5dc8bce118d9db18/ISG_-28R-29_Logo.jpg?locale=us)
U.S. Enterprises Turn to Contact Center-as-a-Service Providers to Meet New Consumer Expectations
Enterprises in the U.S. are looking to contact center-as-a-service providers to improve customer experiences, build brand loyalty and increase retention, according to a new report published today
![Unternehmen in Europa und Großbritannien wenden sich an Contact Center-as-a-Service-Anbieter, um mit Kundennachfrage Schritt zu halten: https://mms.businesswire.com/media/20210201005142/en/1016900/5/ISG_%28R%29_Logo.jpg](https://www.sharewise.com/rails/active_storage/representations/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBBekQ3VlE9PSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--749a83316ab9c12370626f8e1fc75f740f454d82/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaDdCam9MY21WemFYcGxTU0lKTXpVd2VBWTZCa1ZVIiwiZXhwIjpudWxsLCJwdXIiOiJ2YXJpYXRpb24ifX0=--aa36f503a05c343bf077379e5dc8bce118d9db18/ISG_-28R-29_Logo.jpg?locale=us)
Unternehmen in Europa und Großbritannien wenden sich an Contact Center-as-a-Service-Anbieter, um mit Kundennachfrage Schritt zu halten
Unternehmen in ganz Europa und Großbritannien wenden sich an Contact Center-as-a-Service (CCaaS)-Anbieter, um den dramatischen Veränderungen im Kauf- und Kommunikationsverhalten ihrer Kunden zu
![Willdan’s LoadSEER Software Selected to Provide Advanced Load Forecasting for Eversource Massachusetts: https://mms.businesswire.com/media/20200722005266/en/807273/5/Willdan_Logo_RGB.jpg](https://www.sharewise.com/rails/active_storage/representations/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBBNU5uUXc9PSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--eb9f5a932eff16cb1a396e4a483f04e1cfc87868/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaDdCam9MY21WemFYcGxTU0lKTXpVd2VBWTZCa1ZVIiwiZXhwIjpudWxsLCJwdXIiOiJ2YXJpYXRpb24ifX0=--aa36f503a05c343bf077379e5dc8bce118d9db18/Willdan_Logo_RGB.jpg?locale=us)
Willdan’s LoadSEER Software Selected to Provide Advanced Load Forecasting for Eversource Massachusetts
Willdan Group, Inc. (NASDAQ: WLDN) announced today that Eversource will deploy the latest version of Integral Analytics’ LoadSEER software in Massachusetts to support advanced load forecasting and
![Enterprises in Europe and the U.K. Turn to Contact Center-as-a-Service Providers to Keep Up with Customer Demand: https://mms.businesswire.com/media/20210201005142/en/1016900/5/ISG_%28R%29_Logo.jpg](https://www.sharewise.com/rails/active_storage/representations/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBBekQ3VlE9PSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--749a83316ab9c12370626f8e1fc75f740f454d82/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaDdCam9MY21WemFYcGxTU0lKTXpVd2VBWTZCa1ZVIiwiZXhwIjpudWxsLCJwdXIiOiJ2YXJpYXRpb24ifX0=--aa36f503a05c343bf077379e5dc8bce118d9db18/ISG_-28R-29_Logo.jpg?locale=us)
Enterprises in Europe and the U.K. Turn to Contact Center-as-a-Service Providers to Keep Up with Customer Demand
Enterprises across Europe and the U.K. are turning to contact center-as-a-service (CCaaS) providers to address dramatic changes in customer buying and communication behavior prompted by the
![Enterprises Turn to Contact Center Providers to Help with Increasing Consumer Expectations: https://mms.businesswire.com/media/20210201005142/en/1016900/5/ISG_%28R%29_Logo.jpg](https://www.sharewise.com/rails/active_storage/representations/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBBekQ3VlE9PSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--749a83316ab9c12370626f8e1fc75f740f454d82/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaDdCam9MY21WemFYcGxTU0lKTXpVd2VBWTZCa1ZVIiwiZXhwIjpudWxsLCJwdXIiOiJ2YXJpYXRpb24ifX0=--aa36f503a05c343bf077379e5dc8bce118d9db18/ISG_-28R-29_Logo.jpg?locale=us)
Enterprises Turn to Contact Center Providers to Help with Increasing Consumer Expectations
Consumers have raised their service expectations during the COVID-19 pandemic, and many enterprises are turning to contact center providers to keep customers coming back, according to a new report
![Demand for IT and Business Services in the Americas Climbs to Record High in Q3, ISG Index® Finds: https://mms.businesswire.com/media/20210201005142/en/1016900/5/ISG_%28R%29_Logo.jpg](https://www.sharewise.com/rails/active_storage/representations/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBBekQ3VlE9PSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--749a83316ab9c12370626f8e1fc75f740f454d82/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaDdCam9MY21WemFYcGxTU0lKTXpVd2VBWTZCa1ZVIiwiZXhwIjpudWxsLCJwdXIiOiJ2YXJpYXRpb24ifX0=--aa36f503a05c343bf077379e5dc8bce118d9db18/ISG_-28R-29_Logo.jpg?locale=us)
Demand for IT and Business Services in the Americas Climbs to Record High in Q3, ISG Index® Finds
Demand for IT and business services in the Americas continued to climb in the third quarter, reaching record highs and eclipsing previous records from the second quarter as enterprises accelerate
![Enterprises Across the Globe Embrace Contact-Center-as-a-Service to Meet Customer Needs: https://mms.businesswire.com/media/20210201005142/en/1016900/5/ISG_%28R%29_Logo.jpg](https://www.sharewise.com/rails/active_storage/representations/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBBekQ3VlE9PSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--749a83316ab9c12370626f8e1fc75f740f454d82/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaDdCam9MY21WemFYcGxTU0lKTXpVd2VBWTZCa1ZVIiwiZXhwIjpudWxsLCJwdXIiOiJ2YXJpYXRpb24ifX0=--aa36f503a05c343bf077379e5dc8bce118d9db18/ISG_-28R-29_Logo.jpg?locale=us)
Enterprises Across the Globe Embrace Contact-Center-as-a-Service to Meet Customer Needs
Enterprises across the global are seeking support from contact-center-as-a-service providers to meet rising customer service expectations resulting from the COVID-19 pandemic, according to a new
![2021 DJSI Industry Leaders: Bureau Veritas Confirms Its Leadership Position in the Professional Services Industry Category: https://mms.businesswire.com/media/20191119005764/en/757671/5/Colour_Logo.jpg](https://www.sharewise.com/rails/active_storage/representations/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBBOHRXRWc9PSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--5a480273f7136d1517849fc7dcb2182fb4675f49/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaDdCam9MY21WemFYcGxTU0lKTXpVd2VBWTZCa1ZVIiwiZXhwIjpudWxsLCJwdXIiOiJ2YXJpYXRpb24ifX0=--aa36f503a05c343bf077379e5dc8bce118d9db18/Colour_Logo.jpg?locale=us)
2021 DJSI Industry Leaders: Bureau Veritas Confirms Its Leadership Position in the Professional Services Industry Category
Bureau Veritas (Paris:BVI), a world leader in testing, inspection and certification is ranked #1 in the Professional Services Industry category - encompassing the TIC sector - of the 2021 Dow Jones
![Western Union Announces Devin B. McGranahan as New Chief Executive Officer: http://s3-eu-west-1.amazonaws.com/sharewise-dev/attachment/file/24835/375px-Western_Union_money_transfer.png](https://www.sharewise.com/rails/active_storage/representations/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBBc2tDIiwiZXhwIjpudWxsLCJwdXIiOiJibG9iX2lkIn19--0816ae8af05ddeb070c715750e96df42009b12d4/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaDdCam9MY21WemFYcGxTU0lKTXpVd2VBWTZCa1ZVIiwiZXhwIjpudWxsLCJwdXIiOiJ2YXJpYXRpb24ifX0=--aa36f503a05c343bf077379e5dc8bce118d9db18/375px-Western_Union_money_transfer.png?locale=us)
Western Union Announces Devin B. McGranahan as New Chief Executive Officer
The Western Union Company (NYSE: WU), a leader in cross-border, cross-currency money movement and payments, announces the appointment of Devin B. McGranahan as new Chief Executive Officer (CEO)
![Western Union und Mastercard bauen globale Partnerschaft aus](/assets/news/news12-a6c8e663da6f66e4f8b76885d84b91bc276bfd92fd8727e9ade1f1d9f4df9b67.png)
Western Union und Mastercard bauen globale Partnerschaft aus
The Western Union Company (NYSE: WU), ein weltweit führendes Unternehmen im Bereich des grenz- und währungsübergreifenden Geld- und Zahlungsverkehrs, und Mastercard, ein globales
![Desktop Metal Completes Acquisition of ExOne, Cementing Its Leadership in Additive Manufacturing for Mass Production](/assets/news/news7-ff65ae96e2a4b99929975e34f30f51b3393455f312fc86852d9fc8020c5054eb.png)
Desktop Metal Completes Acquisition of ExOne, Cementing Its Leadership in Additive Manufacturing for Mass Production
Desktop Metal, Inc. (NYSE: DM) (“Desktop Metal”) today announced it has successfully completed its acquisition of The ExOne Company (NASDAQ: XONE) (“ExOne”) following approval by a majority of
![Contact Centers in Europa und im Vereinigten Königreich setzen mit Blick auf die Post-COVID-Welt auf Fernarbeit und Kundenerlebnisse im Omnichannel: https://mms.businesswire.com/media/20210201005142/en/1016900/5/ISG_%28R%29_Logo.jpg](https://www.sharewise.com/rails/active_storage/representations/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBBekQ3VlE9PSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--749a83316ab9c12370626f8e1fc75f740f454d82/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaDdCam9MY21WemFYcGxTU0lKTXpVd2VBWTZCa1ZVIiwiZXhwIjpudWxsLCJwdXIiOiJ2YXJpYXRpb24ifX0=--aa36f503a05c343bf077379e5dc8bce118d9db18/ISG_-28R-29_Logo.jpg?locale=us)
Contact Centers in Europa und im Vereinigten Königreich setzen mit Blick auf die Post-COVID-Welt auf Fernarbeit und Kundenerlebnisse im Omnichannel
Contact Center in Europa und im Vereinigten Königreich reagieren auf das veränderte Kundenverhalten und den Kundenservice im Zuge der COVID-19-Pandemie mit Fernarbeitsmodellen und neuen
![Western Union and Mastercard Expand Global Partnership](/assets/news/news9-b4ba75b613b80e3d047ded18f34335e7f81348578b67aee3f1469440916c031e.png)
Western Union and Mastercard Expand Global Partnership
The Western Union Company (NYSE: WU), a global leader in cross-border, cross-currency money movement and payments, and Mastercard, a global technology company in the payments industry, have
![European, UK Contact Centers Adopt Remote Work, Omnichannel Customer Experiences for Post-COVID World: https://mms.businesswire.com/media/20210201005142/en/1016900/5/ISG_%28R%29_Logo.jpg](https://www.sharewise.com/rails/active_storage/representations/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBBekQ3VlE9PSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--749a83316ab9c12370626f8e1fc75f740f454d82/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaDdCam9MY21WemFYcGxTU0lKTXpVd2VBWTZCa1ZVIiwiZXhwIjpudWxsLCJwdXIiOiJ2YXJpYXRpb24ifX0=--aa36f503a05c343bf077379e5dc8bce118d9db18/ISG_-28R-29_Logo.jpg?locale=us)
European, UK Contact Centers Adopt Remote Work, Omnichannel Customer Experiences for Post-COVID World
Contact centers in Europe and the U.K. are adopting remote work models and new technologies to address changes in consumer behavior and customer service in the wake of the COVID-19 pandemic
![ExOne X1 25Pro von Schunk zur Fertigung von Binder-Jet-3D gedruckten Metallteilen als ein Service erworben](/assets/news/news17-d49b9ce9c87babddea210274f0f8d00a1cf706146ef6382020cc7ece83b76f6c.png)
ExOne X1 25Pro von Schunk zur Fertigung von Binder-Jet-3D gedruckten Metallteilen als ein Service erworben
The ExOne Company (Nasdaq: XONE), der weltweite Marktführer für industrielle 3D-Drucker für Sand und Metall, welcher die Binder-Jetting-Technologie verwendet, gab heute bekannt, dass die Schunk
![ExOne gibt bekannt, dass die Pressburg Mint in der Slowakei zwei X1 160Pro™ Metall-3D-Drucker gekauft hat, um silberne Anlagemünzen und Hochleistungsstahlteile für eine Vielzahl von Branchen herzustellen](/assets/news/news16-82a218458f0e15ae617f9186b258dfd3add112716106c6ee3cbb48563ccdef52.png)
ExOne gibt bekannt, dass die Pressburg Mint in der Slowakei zwei X1 160Pro™ Metall-3D-Drucker gekauft hat, um silberne Anlagemünzen und Hochleistungsstahlteile für eine Vielzahl von Branchen herzustellen
The ExOne Company (Nasdaq: XONE), der weltweit führende Anbieter von industriellen Sand- und Metall-3D-Druckern mit Binder-Jetting-Technologie, gab heute bekannt, dass zwei der ersten fünf
![ExOne Announces Schunk Has Purchased an X1 25Pro® for the Production of Binder Jet 3D Printed Metal Parts as a Service](/assets/news/news18-f135f6c168ef56d2b112890081403b0a310104acfadbf4a8f72634bd390e98ac.png)
ExOne Announces Schunk Has Purchased an X1 25Pro® for the Production of Binder Jet 3D Printed Metal Parts as a Service
The ExOne Company (Nasdaq: XONE), the global leader in industrial sand and metal 3D printers using binder jetting technology, today announced that the Schunk Group, an international technology