5 Keys to a Helpful Performance Review
Whether it's your company's policy to conduct them a monthly, quarterly, or yearly basis, performance reviews are a great way to give your employees a sense of how they're doing and where they stand. And the more strategic you are going into those reviews, the more successful they're likely to be. With that in mind, here's how you, as a manager, can make your next round of performance reviews as productive and helpful for everyone involved.
A big part of your typical performance review involves telling employees how good a job they are or aren't doing -- and there's no easier way to illustrate that than with numbers. As you prepare for your team's reviews, gather data around their performance, and present it so that your employees can easily follow along. For example, if you manage a customer service team, and your goal is to have employees minimize the amount of time they spend with each person who calls in, you can record each worker's average call time and tell your team members where they rank. So if your team's average is six minutes per call, and you have a few folks whose average call time is nine minutes, you can point that out and offer some tips on getting that number down.
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Source: Fool.com
