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Best Buy CEO: Shoppers Have Been "Permanently Changed" by the Pandemic


Best Buy (NYSE: BBY) is still tuned into the growth channel and watching its profits soar. The retailer recently reported soaring Q3 sales growth as people snapped up products that helped them work, connect, and learn from home.

Those gains mainly came from the chain's surging e-commerce platform, which often pairs a digital order with a trip to the store for curbside pickup. In a conference call with Wall Street analysts, CEO Corie Barry and her team explained why they think that the multichannel approach will be a big part of the holiday season. It will likely remain a favorite shopping strategy for consumers well after the COVID-19 pandemic threat passes, too.

Here are some highlights from last week's chat.

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Source Fool.com

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