Delta to Cap Seating Into 2021 to Boost Traveler Confidence
Delta Air Lines (NYSE: DAL) said Thursday it has extended its policy of blocking middle seats at least through the holidays, part of the airline's effort to differentiate itself and win back travelers scared off by the coronavirus pandemic.
Delta is modifying its policy slightly. The airline will begin to allow parties of three or more to book middle seats to allow families to sit together. But for parties of one or two, middle seats will be blocked to allow for greater distancing during flights.
"Medical experts, including our own partners at Emory Healthcare, agree -- more distance on board makes a difference," Delta's head of customer experience, Bill Lentsch, said in a statement. "We believe that taking care of our customers and employees and restoring confidence in the safety of air travel is more important right now than filling up every seat on a plane."
Source Fool.com
