Macy's Hits Union Obstruction as It Aims to Keep Pace With Amazon
Amazon (NASDAQ: AMZN) continues to utilize its technology to gain more and more share of retail sales. In its first-quarter 2021 earnings report last night, the e-commerce giant said sales jumped 44% over the prior-year period. Other companies are trying to keep up, but iconic retailer Macy's (NYSE: M) plan to improve its competitiveness has run into some employee opposition.
Three years ago, Macy's rolled out a new mobile checkout option to improve the customer experience by speeding up sales checkouts in its stores. The mobile checkout feature is connected to the Macy's app, and allows customers to pay on the app with their pre-registered credit card once they complete their in-store shopping.
Image source: Macy's.
Source Fool.com
