People Are Less Happy With Their Computers
Higher prices and a perceived lack of innovation has caused Americans to be less happy with their personal computers. That drop in satisfaction has contributed to less demand for laptops, desktops, and tablets, according to a new study from American Customer Satisfaction Index (ACSI).
"The problem with PC demand is actually quite simple, and it's reflected in weak customer satisfaction," said ACSI Chairman Claes Fornell in a press release. "Computers have become a cash cow, so manufacturers aren't investing enough in innovation."
Consumers have become less excited about desktops, laptops, and tablets. Image source: Getty Images.
Source: Fool.com
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