Starbucks Considering Mobile or Drive-Through Only, Store Closures
Starbucks (NASDAQ: SBUX) CEO Kevin Johnson told customers in a letter that the company is prepared to make serious modifications to stores as the COVID-19 coronavirus continues to spread into the U.S. These modifications include creating greater distances between seats in the stores so customers are not too close to one another, turning stores into drive-through-only stations, and expanding mobile order-and-pay capabilities.
Johnson said the company will implement measures based on a community-by-community and store-by-store basis. In the extreme scenario, Starbucks says it will close stores if it sees it as necessary or if ordered to by the Centers for Disease Control (CDC).
"We appreciate your understanding that, as a customer, your Starbucks Experience may look different as we navigate through this time together," he said in his letter.
Source Fool.com
