The Path to Bankruptcy for Toys "R" Us

At one time, Toys "R" Us was the place to go for toys. That changed when competing big box stores expanded their own toy sections, and not long after that, consumers were looking online for dolls and games, along with everything else. The company finally succumbed to the competitive pressure after filing for bankruptcy.

In this Industry Focus segment, the team looks back at what went wrong for the privately-held chain and how it might be able to right the ship after emerging a leaner, more flexible operation. That means focusing on the customer experience and giving toy lovers reasons to visit.

A full transcript follows the video.

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Source: Fool.com